I don't see what I need

Tell us what happened or what you're looking for, in your own words. No accounting terms needed. A person on the ScaleLedger team reads every request, usually within one business day. If it needs a new category or a change to how something is recorded, we'll set it up and let you know here.

What is this about?

We'll note you came from Something else happened.

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Your requests

I need a new categoryWe’re looking at it
Sent Oct 22 from Expenses

We started paying for a booth banner and business cards for shows. Should that be its own category instead of marketing?

Something happened and I can’t find where to record itDone
Sent Aug 2 from Something else happened · $150.00

A supply company sent us substrate and hides to feature in posts. No money changed hands. Do we record it?

ScaleLedger replied Aug 3

Yes, products from a sponsor count as income at what they’d cost to buy. We added “A sponsor paid me → Products instead of money” and recorded this one for you on Jun 5.

A number looks wrongDone
Sent Apr 11 from Collection

Litter 02 hatchlings show a higher cost than Litter 01. Why?

ScaleLedger replied Apr 11

Litter 02 was on hand longer before selling, so it absorbed more months of feeder cost. That’s expected; nothing to fix.